SASSA REFERRED STATUS – A COMPLETE HELPFUL GUIDE

SASSA is a welfare grant launched to uplift the financial status of South African citizens. A number of people apply for social grants which include: Care Dependency Grant, Child Support Grant, Old Age Grant, Foster Child Grant, Disability Grant, War Veterans Grant. Securing the respective grant requires an authentication process. Your application may get the Referred status.

This article will help you understand and resolve the reasons of Referred Status.

When you check your SASSA grant status and your application displays Referred status, it means your application is undergoing further review. Before approval, the SASSA authorities want to verify your identity, eligibility, and authentication of your documents. Its success leads to the final approval of your grant. 

In this case, your SASSA SRD 370 (formerly R350 Grant) may get referred; however, it is not a matter of panicking as you can easily remove the referred status by following the underlying steps. 

The SASSA committee reviews your application within a 90-day period. After gathering information and investigating your application, it may be marked as “Referred”. It is an easy process to resolve the issue, so don’t worry about it. Before resolving this problem, it is important to know why your application wasn’t accepted.

There are several reasons for which your application may be referred.

This reason refers to a situation where the information provided in your application for the sassa grant is incomplete or inaccurate or may contain errors. This could include missed details, such as not filling out all the required fields or failing to provide necessary documentation. These reasons can lead to your application being referred for further review or investigation by SASSA.

SASSA has specific eligibility criteria for applying for the SRD R350 social grant. You need to meet these conditions and criteria. If you don’t meet the requirements set by SASSA, your application might not get approved.

If you’re already receiving benefits from another government social grant and then apply for the SASSA grant, you might end up getting the same type of assistance from both. This could lead to issues with your SASSA application being referred.

Someone might be engaging in dishonest or illegal actions related to their application for the grant. Suspected fraudulent activity could include providing false information, forging documents, or attempting to deceive authorities in order to receive benefits illegitimately.

Some time we didn’t provide complete identity proof of eligibility or accuracy so that our SASSA grant application was being referred. When you enter the details during apply so, make sure provide complete details.

This means that an application has been selected for further examination or assessment either randomly or based on specific criteria. When an application is “flagged for review,” it undergoes additional scrutiny to ensure accuracy and compliance with regulations. 

Now that you’re aware of the possible reasons for your SASSA R370 status being referred, it’s time to understand how to resolve this issue.Dealing with the referred status involves three steps. First, you should figure out exactly why your application was referred.. Second, you must address the issue according to the provided instructions. Finally, you’ll need to provide evidence to SASSA to show that you’ve resolved the problem on your end.

Let me break down each step for you below:

You can reach out sass via helpline through following steps

Contact SASSA via WhatsApp number 0820468553. Simply send a message to their WhatsApp number and explain your query or issue about referred status. A representative will assist you further through the messaging platform.You can easily solve your issue.

You can contact SASSA via email if your status is referred. Simply send an email to SASSA at [email protected]. explain your situation and ask about the referred status.After sending email they will provide you complete guidance what should you do to solve your problem.

If your SASSA status is referred, you can visit the SASSA office for help. Just go to the closest SASSA office and talk to someone there about your referred status. They’ll assist you in understanding the situation and advise you on the next steps to take.

South African Fraud Prevention Services (SAFPS) sometimes add in their database an individual’s credentials by mistake. They may include individual’s ID card number, phone number, or any other personal information. It leads to the status of referred_SAFPS.

If you have not done any fraud, then there is nothing to worry about. You can contact SAFPS office and request them to remove your name from their database. 

The same procedure of referred status is applicable to the referred_SAFPS status too once you have cleared your data from SAFPS.

Referred Linked Risk Mobile status is cause by the fact that your mobile number is used in any fraudulent activity and is added in the South African Fraud Prevention Services’ database. There is nothing to worry about if you have not been an accomplice in any fraudulent activity.

Follow the above same steps for referred status along with contacting SAFPS. Get your mobile number easily removed from SAFPS database by providing the proofs. Once it is done, send the proof to SASSA at [email protected]. 

In a nut shell, the referred status indicates that your application is undergoing further review for verification of your identity, accuracy, and eligibility before a final decision is made. Common reasons of this problem includes incomplete or inaccurate information, failure to meet eligibility criteria, duplication of benefits from other government grants, suspected fraudulent activity, and random selection or flagged for review. To address a referred status, individuals can take proactive steps such as contacting SASSA via helpline, WhatsApp, or email, or visiting a nearby SASSA office if necessary. By following these steps and providing necessary documentation, applicants can resolve the referred status and move forward with their grant applications.