SASSA STATUS APPROVED BUT PAY DAY IS NULL FOR R350/370 GRANT

Are you a beneficiary of the SASSA SRD R370 (formerly R350) grant?  Has your grant been approved but you are not receiving your pay day? Do not lose hope as it is concerning a number of people. Commonly it happens when you submit incorrect bank details, or sometimes SASSA requires additional verification checks before releasing the Pay-day date, however, there may be additional technical reasons on SASSA’s side too.

SASSA STATUS APPROVED BUT PAY DAY IS NULL FOR R350 GRANT- A COMPLETE GUIDE OF REASON AND SOLUTION

This article will help you find the reasons and solutions of showing the status of null pay-day of your SASSA status.

Why “Your Pay Day is Null”?

There are various reasons SASSA has not released your pay day. Below, we will explore each reason individually. Follow the following steps and identify why your SASSA Pay day is null.

1. Your Bank’s detail might be wrong

While applying for the SASSA SRD R350/R370 grant, it is crucial to provide accurate information such as name and account number. Failure to providing correct bank details may get the grant approved but the payment might stall.

2. Bank Account Balance Surpasses Maximum Means Limit

Another possible reason is that your bank account may contain a sum surpassing the means test criteria. In simple words, have more money in your bank account than the maximum limit set by SASSA for grant receival. It is mandatory to keep your bank balance below the established means test threshold, and it is also crucial not to have received substantial payments in the recent days.

3. You Might have provide Incorrect Contact information

 Another possible factor could be that you have provided incorrect information during the submission of your application. So make sure your Contact information is accurate and up to date.

4. Additional verification checks by SASSA

The South African Social Security Agency (SASSA) needs to confirm the accuracy and validity of the information provided by you. These checks may include Third Party resources, reviewing additional documents, or conducting interviews to ensure that you meet eligibility criteria for the grant you have applied for. These measures are being taken to prevent the prevalent fraud activities.

5. Technical issues within SASSA’s system

This reason refers to problems occurring within the technological infrastructure used by the South African Social Security Agency (SASSA).

These issues could include software glitches, server errors, or network connectivity issues. Such technical issues can lead to delay in the SASSA SRD R350 payment dates.

5. Shortage of Staff and Workload On SASSA

We know that every month, thousands of applicants submit their applications for different grants of SASSA. SASSA has specific criteria for approval of grants Therefore, they need to verify the eligibility of applicants through administrative processing, which can sometimes be delayed due to a backlog of applications, staff shortages, procedural checks for eligibility and fraud prevention, systematic issues within the system, and communication delay between SASSA office and applicants.

Solution for Resolving SRD R350/ R370 Grant Payment Delays

Now, we will explore each solution individually and how you can fix your no payday issues with the help of following steps.

Step-1 Verify and Update your SASSA banking information

The first thing you need to do is check your SASSA banking information to resolve your No pay day issue. Please follow the following steps to resolve this issue.

  • Visit at official website of SASSA https://services.sassa.gov.za/portal/r/sassa/sassa/home
  • Login in to SASSA web portal
  • Navigate to the banking tab
  • Please verify your banking details. If any banking information is missing, please submit it.
  • If you have already submitted your banking details, please confirm the details. If you have provided incorrect information, please update it accordingly.
  • Save and submit updated information

If you find any errors in your banking information, updating it will resolve the issue. Please wait for 7 days for the changes to take effect, then proceed to checking your SASSA status online.

Step-2 Manage Bank Balance Below The Maximum Limit

SASSA does not issue grant if the bank balance of the receiver is above the means test criteria.

Check your bank balance if it meets the threshold limit of SASSA. If it is follows the means test criteria, check the transaction of the previous month.

If the previous month’s transaction exceeds the limit, then verify that whether they reflect your income or not. If these transaction reflects your income, then SASSA will not release your SRD R350/R370 grant. If the transactions are due to any other reason and are not your income, then contact SASSA for the clarification.

SASSA will verify your clarification and once verified they will start releasing your grant accordingly and you will see your pay-day on your account.

Here is a quick video guide that helps you How to get your sassa payment if you are approved but not payment date

Step-3 Reach Out to SASSA to Clarify the Reason Behind the Issue

If you have verified your banking details, contact information and all your information are correct and up-to-date but you are still experiencing issues with your payday, please contact SASSA via the helpline at 0800 601 011. A SASSA representative will request your 13-digit South African ID number and your mobile number for identity verification. It is essential to provide accurate information to verify your identity. After completion of the verification process, they will let you know about the exact reason.

Also, you can contact SASSA through their WhatsApp number 0820 468 553. 

You can also visit your nearest SASSA office to address the exact issue. You must take your identity documents because SASSA needs to verify your identity.

Conclusion

In conclusion, while facing delays in receiving your SASSA R370 (formerly R350) grant pay day can be frustrating, it is essential to understand the potential reasons behind the delay and take proactive steps to resolve the issue. By ensuring the accuracy of your banking and contact information, reaching out to SASSA for clarification, and staying patient throughout the process, you can overcome these challenges and receive the financial support you need. SASSA is dedicated to assisting beneficiaries and working towards timely payment of grants, and with perseverance, you can navigate through any obstacle encountered along the way.

FAQs

The “null pay day” status can occur due to various reasons such as incorrect bank details, exceeding the means test criteria, providing incorrect contact information, additional verification checks by SASSA, technical issues within SASSA’s system, or workload backlog within SASSA.

If your bank balance surpasses the means test criteria set by SASSA, check your transactions from the previous month. If these transactions reflect income, SASSA may withhold your SRD R350 grant. Contact SASSA to clarify the nature of these transactions. If they are not income-related, provide clarification to SASSA for verification.

You can contact SASSA via the helpline at 0800 601 011 or through their WhatsApp number 0820 468 553. Provide your 13-digit South African ID number and mobile number for identity verification. Alternatively, visit your nearest SASSA office with your identity documents for assistance.

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51 Comments

    1. Hi Malefetsane Please check your status Visit Our home Page you will see a tool with friendly UI put your ID number and mobile number Click on “Submit” you will get your status.

      1. For three months my status for R350 says null after updating the banking details will I get the money for those months?

  1. My application was approved for may but my paydate is null may 2024 will I still get my R350

    1. A null paydate doesn’t necessarily mean that you won’t receive your R350 grant. There could be various reasons for the null paydate, such as processing delays or administrative issues.
      1.Contact SASSA
      2.Check for Updates:
      For more details please visit nearest sassa office

  2. Hey.. my pay date was null for may and I updated my bank details. How long will It take to the r250 after the update?

  3. Good day, they stop my R350 on the end of April 2022,and I’m not working since 2022until now,and I’m a single parent,when I check my status, I can see 14 approval but there is no date,last week on the 23 of may I phone at sassa ,they told me that I can get the money only for the approval only,but now when I get my status it’s says the date is null, I don’t understand,and it will take for how long to get my dates.
    My email, [email protected]

  4. My 350 was approved payday was null since last year from September till March.. I only got 350 for April and may only

  5. Haai am waiting for 3 months now to change my number because I lost the one am registered with plz can u help

  6. My sassa is approved but it show null I did fixed my banking details but I still don’t recieve my money.

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