Updating SASSA Banking Details for SRD R370-An Easy Guide

The South African Social Security Agency (SASSA) is a government-initiated social welfare program in South Africa, aim at meeting the basic needs of its citizens. The SASSA Social and Relief Distress (SRD) Grant is the major one among different grants, which pays R370 (formerly R350) per month. SASSA provides grant payment through Post Office, Bank transfer, SASSA Debit Card, SASSA SRD R370 Cash Payment Point (CPP), and Mobile Money.

Change SASSA Banking Details For SRD R350

If you are beneficiary of the grant and you are receiving your payment through your SASSA Banking details but wanting to change your bank details for any reason like switching to a New Bank Account, Incorrect Bank Details, Security Reasons, or Personal Preference, you can easily do so. Whatever the reason it may be, you can change SASSA Bank details that can be swiftly completed online, over the phone, via mobile, Email, or through the SASSA Portal.

Methods to Change SASSA Banking details

Following the below methods you can easily update your SASSA banking details.

1.     Log in to Account on SASSA Web Portal

You can change your banking details through the official SASSA website srd.sassa.gov.za. Login the website, if you are a beneficiary of the SASSA social grant and don’t have any account before, then make a new account on the SASSA web portal because having an account is mandatory for updating your SASSA banking details.

For Asylum Seekers and Special Permit Holders

For Asylum seekers and special permit holders, you need to provide your file number, Mobile number, and Passport number for registration. Ensure that the details you provide match those you have already provided during the application process.

For South African Citizens

If you are a South African citizen and beneficiary of the SRD R370 grant, you need to provide only a 13-digit ID number and phone number you have provided during the submission of application for the SASSA SRD R370 grant.

2. Navigate to โ€œChange Banking Detailsโ€

In your account, you will see the option of โ€œChange Banking Detailsโ€. Click on it and it will proceed you to the next process to update your banking detail.

3. Verify your Identity

Before proceeding to the updating section, you will be asked to verify your identity to make changes.

South African Citizens

South African citizens are required to provide the 13-digit ID card number for verification.

Asylum Seekers and Special Permit Holders

In case of Asylum Seeker or Special Permit Holder, you have to provide your file number, passport number, and mobile phone number to verify your identity.

Note: Asylum Seekers or Special Permit Holders can only update the Pickโ€™n Pay point for the collection of fund. They cannot provide banking details.

Once you provide all the information for identity verification, click on submit. You will shortly receive a confirmation SMS on your registered mobile number before proceeding further. The SMS contains a secure link which will take you to the process of updating of your bank details.

4. Update Your Bank Details with Preferred Payment Methods

In the secured link, a few simple instructions are given to follow. Proceed with the instructions and you will be asked to choose your preferred payment method.

You can also change your payment method from bank to post office or cash points, the detail of which is not the purpose of this article.

After selecting bank, you will be asked to provide your bank details. Enter the information of your bank but the one which is registered on your name because SASSA do not issued grant to the account which is not under your name.

5. Review Your Banking Details Carefully Before Submitting

Any mistake will lead you to a delayed grant transfer from SASSA. So, review and recheck the bank information to make sure they are correct. After reviewing, click on โ€œSubmitโ€ button.

6. Verification Process and Waiting Time

SASSA will ask additional information to verify your identity. Enter all the information they ask. In 5 to 7 days, SASSA will update your information in their database and send you a message of affirmation. The processing time may vary depending upon the number of applications submitted on SASSA website. You to wait for a confirmation SMS from SASSA.

Note: The process does not affect your payment schedule. You will receive your payment in the previous bank account until it has been updated to a new one in SASSA database.

7. Verify Details After Update

SASSA will send an approval message on your registered mobile number. Log in to the SASSA web portal in your account and check the bank details if they are updated accordingly.

Video Guide How to change your SASSA Banking Details

Tips to Avoid Delays in Approving Your Updated Bank Details

Wandering to face any delay in the process? Follow these steps to avoid any hindrance in changing your bank details.

  • Provide all the required details correctly, such as your ID number, bank account number, and branch code, and do not leave a tab empty.
  • Rigorously review and recheck all the information before submitting the form.
  • Use a secure internet connection while submitting the application.
  •  Avoid multiple submission of application.

What if You Did Not Receive the Confirmation After Waiting

In case you do not receive an approval message from SASSA in 15 days, just log in to your account to see if the changes have been made. If the bank account has not been updated call SASSA call center or visit a nearest office to ask for assistance.

Conclusion

In conclusion, it is a simple and straightforward process to update your SASSA banking details for SRD R350 grant. By following the outlined steps, beneficiaries can ensure that their banking information is accurate and up-to-date. It’s important to provide all required details correctly and review them carefully before submission to avoid any delays in the verification process. However, the grant recipients should be aware that the update process does not impact their payment schedule.

FAQs

SASSA updates banking details within 5 to 7 days after receiving the necessary information. However, processing times may be affected by the number of applications they receive.

No. Your payment schedule will not be affected by updating your banking details. You will be receiving your payment in the previous bank account until it is updated in the SASSA database.

Once in every 3 months, you can update your bank account

SASSA takes more than 7 to 10 working days to verify your banking details. If you do not receive a confirmation message even after 15 days, then you should contact the SASSA call center or visit a nearest office to get information about the status of your application.

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