SASSA Appeal Online for SRD R370 Grant Declined

Applying SASSA SRD R370 (Formerly R350) is simple, and rejection applications are normal. Donโ€™t be upset because SASSA gives a chance to all the candidates to appeal against the decision. Itโ€™s simple, like challenging the decision by asking the officials to reconsider their decision. It depicts their ethics and equal opportunities for everyone. But how to SASSA Appeal Online for SRD R370 Grant Declined?

SASSA APPEAL

Itโ€™s important to understand the procedure to increase your chance of selection for financial relief. Read this ultimate guide completely to know about the SASSA SRD R350 / R370 declined application appeal, its requirements, tips, and more.ย 

What is the SASSA SRD Grant R350 / R370 Appeal?

SASSA (South African Social Security Agency) is a government organization that provides financial grants to deserving citizens. SRD Grant R370 is known as the โ€œSocial Relief Grantโ€ and was introduced to assist the unemployed citizens of South Africa.ย 

It targets the person who lost their jobs or work (like a shop or small business) and canโ€™t afford the home expenses. It was initiated during the COVID-19 pandemic to provide support due to business and financial crises worldwide. 

After COVID, SASSA officials did not close this initiative and still helped unemployed people with a reasonable amount of R370.

So, Grant R370 appeal is an additional authority provided to the candidates whose applications have been declined. It might be due to several reasons like wrong information etc. You can view the reason and apply again after necessary corrections (if applicable).ย 

Quick Checks before Lodging SASSA Appeal

Before lodging SASSA Appeal request, keep the following tips in mind:

  • Open the SASSA portal and log in to your account. 
  • Check your details once again. 
  • Update the information where itโ€™s needed (after knowing the reason for rejection).
  • Review it before submission. 
  • Submit and wait.

SASSA SRD Grant R370 Appeal – Step-by-Step Procedure

Before re-submitting the application, make sure to read the allegation (reason for the rejection of the grant) and correct it. Follow the simple steps to begin the appeal procedure online:

Step 1: Open the official SASSA website for appeal at https://srd.sassa.gov.za/appeals/appeal/

Step 2: The page will display the heading โ€œLodge an Appeal or Check an Appeal Statusโ€ and two input bars. 

Step 3: Enter your South African ID number in the space that says โ€œSouth African ID Number of Applicant.โ€ 

Step 4: In the second space, enter your official phone number to receive a PIN code for verification. 

Step 5: Click โ€œSend PINโ€. 

Step 6: Verify the PIN and choose the appealing month as you desire. 

Step 7: Select the reason of appeal like change in circumstance, incomplete information, or technical errors by the authorities.

Step 8: Click โ€œSubmitโ€.

Step 9: Congrats! The appeal has been submitted. Wait for the prescribed review time. 

Note: The same portal is used to check the SASSA R370 Appeal Status check online. Enter the same details to check the SASSA appeal status.ย 

How to Appeal for SRD Application on Telephone

If you donโ€™t know how to operate the portal, you can submit reconsideration on the phone as:

  • Dial the SASSA helpline at 0800-60-1011.
  • Talk to the SASSA representative.
  • Answer all the questions to verify your details. 
  • Ask them to apply for reconsideration, and itโ€™s done. 
SASSA APPEAL

SRD Grant R370 Appeal Review Duration

After rejection, the candidate is eligible to submit an appeal for reconsideration of the decision within 30 days after receiving the notification. Likewise, SASSA authorities take some time to review your application and verify your details again. Usually, the review takes up to 90 days from the resubmission to decide whether you are eligible for the social grant. 

How to Check SASSA Grant R370 Appeal Status?

The application will receive a notification of the decision within 90 days. To check the appeal status, follow these simple steps on your mobile or desktop browser:

  • Open the SASSA SRD Appeal Portal at https://srd.sassa.gov.za/appeals/appeal/
  • Enter your official South African ID Card number and phone number. 
  • Click Send PIN. 
  • Verify it.
  • The status will be displayed on the screen as โ€œRejectedโ€ or โ€œApproved.โ€ 
  • If the reconsideration is approved, follow the guidelines to receive the grant amount on the specific dates. 

Why Is My Grant R370 Appeal Still Pending?

Is there any delay in the reconsideration of the SASSA social grant requests? The officials have clearly declared that a delay might happen in reviewing the application. What you have to do is to wait for further notification about the applicationโ€™s updated status. It usually happens due to the following reasons:

  • Bulk applications. 
  • Delay in verifying the details.
  • Your eligibility criteria are matched partially, like your income or current status. 
  • Missing information. 
  • Duplication. 
  • Technical issues in verification. 

Eligibility Criteria for SRD R370 Social Grant

You can appeal, but the chances of approval depend on the provided information. You can check your eligibility by understanding the following eligibility requirements for the R370 grant:

  • The candidate must be a South African resident. 
  • The candidate must have a valid South African ID card. 
  • Only 18 to 60-year-old candidates are eligible.
  • The candidates who are already receiving UIF grants are not eligible for this financial assistance. 
  • Provide all the details accurately, such as your income, etc. 
  • Your income must be less than the threshold value for R350 grand, less than R585 monthly. 

What if my SRD R370 Appeal Declined?

When you get rejected in appeal, unfortunately, there is no other option. You can go for a judicial review or request SASSA or ITSAA for another review. We recommend you use this option if you are 100% sure about your eligibility, monthly income, and other details. Otherwise, you may have to pay the penalty. 

Contact SASSA R350 Grant Appeal

If you are stuck and want some assistance regarding the SASSA appeal, contact the Department of Social Development or ITSAA (Independent Tribunal for Social Assistance Appeals at:

  • Phone: 012-312-7727
  • Fax: 086 534 3124 or 086 216 371
  • Email: [email protected] Or send your written queries to: Private Bag x 901, Pretoria, 0001

Note: You can visit your nearest SASSA grant center for any queries.

Conclusion

The online SASSA Grant R370 Appeal procedure is simple. Have patience after re-submission of the application because it may take a bit more time than 90 days due to several reasons. Before appeal, make sure to correct the details according to the reasons for rejections. We hope your R350 social security grant will be approved after the appeal.

FAQs

Yes, you have the right to submit an appeal at the SASSA appeal portal by entering your ID number and mobile phone number.

It usually happens for providing inaccurate information or ineligibility of the candidate. 

Go to the official SASSA website at https://srd.sassa.gov.za/, log in to the portal, update the details, and submit.

Open the appeal portal at https://srd.sassa.gov.za/appeals/appeal and enter the required details. After verification of the PIN, the application status will be displayed on the screen. 

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